Reviews For Sport Clips Haircuts of South Naperville

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4 rating

Corporate operations support struggling. In one location on web-site it shows store opening at 10:00am. In another location it shows store opening at 9:00am. We call store and learn that the store did indeed open at 9:00am. We try to check in on-line at 9:06am in route and the web-site says the store is closed and won't allow us to use on-line check in. Must be very frustrating for your franchisees. How about neck trims? I travel the U.S. for business and in some locations neck trims go to the front of the line. In other geographies neck trims wait in line until their turn. Hmm. More corporate incompetence? From a stylist perspective I have never had a bad experience and that is across multiple stores/multiple states.

5 rating

I have been coming here for 5 years and I have to say that EVERY stylist does a FANTASTIC job! They listen to your needs and likes and I walk out with an awesome haircut EVERY time! They also make sure I can style my hair at home by showing me what to use and how to style it!! Great job!

1 rating

My haircut was absolutely pathetic. My stylist didn't listen to a word I said. I said "2 ALL AROUND ON THE SIDES AND BACK, AND LEAVE EVERYTHING ON THE TOP AND DON'T TOUCH IT". When it was done i had no clue what to say, I couldn't tell her to put my hair back, and I couldn't just not pay her cause I think I should be getting paid for how bad it was. On the right side of my head she left it completely the same which is great, but in the middle and left side she took off a good 2-3 inches. She literally didn't know English. Also the sides and back were not blended at all, there is 3 strips of hair all different lengths. When I got back home I used scissors and even my hair out myself. I spent so much time getting the top long and to a perfect length for me and she just ruined it after I specifically said nothing off the top. Please check who did this and talk with her- she was about 5'2 either M e x i c a n or Puerto Rican and doesn't talk good English. I hope this never happens again to me or any customer again.

Rated 3.3 out of 5.0 based on 3 Client reviews